Silver Crystal Heart Charm Necklace

ÉNOA jewellery and watches are selected and crafted using materials suited to each design.

Depending on the product, materials may include:

• Sterling Silver 925
• Stainless Steel
• Gold-tone or silver-tone finishes
• Zircon stones and decorative elements
• Genuine leather straps
• Stainless steel watch bracelets

Exact materials and specifications may vary by product.

Please refer to the individual product description for the specific material, finish and technical details of each piece.

For questions about a particular item, contact ÉNOA Jewellery Studio.

JEWELLERY CARE

To help preserve the beauty of your jewellery, avoid direct contact with perfumes, cosmetics, chlorine and harsh chemicals.

Remove jewellery before showering, swimming, exercising or sleeping.

Store each piece separately in a dry place, ideally inside its ÉNOA packaging, to reduce scratches and tangling.

Clean your jewellery gently with a soft, dry cloth after wear.

STERLING SILVER

Sterling silver may naturally tarnish over time. This is normal and can be refreshed with a suitable silver polishing cloth.

Avoid abrasive cleaners and strong chemicals.

STAINLESS STEEL

Stainless steel is durable and easy to maintain. Clean gently with a soft cloth and mild soapy water when needed, then dry thoroughly.

WATCH CARE

Avoid exposing watches to extreme temperatures, strong magnetic fields or chemicals.

Water resistance varies by model. Always follow the specifications stated on the individual product page.

Leather straps should be kept away from excessive water and moisture.

For battery replacement, strap adjustments or servicing, please contact ÉNOA Jewellery Studio.

NEED HELP?

For cleaning, repairs or professional jewellery and watch care, contact ÉNOA Jewellery Studio.

SHIPPING

Orders are prepared with care and dispatched within 1–3 business days.

Greece
Free shipping on orders over €50.

International Orders
Delivery times vary depending on destination and courier service.

You will receive tracking information as soon as your order has been dispatched.

IN-STORE PICKUP

You can choose to collect your order from ÉNOA Jewellery Studio at:

Sofokli Venizelou 40
Peristeri, Attiki 12131
Greece

Orders selected for in-store pickup are usually ready within 24 hours.
You will receive a confirmation when your order is ready for collection.

RETURNS & EXCHANGES

If you wish to return or exchange an item, please contact us before sending it back.

Items must be returned in their original condition and packaging.

For hygiene and personalised-item reasons, certain products may not be eligible for return.

Custom-made and engraved jewellery cannot be returned unless there is a manufacturing defect.

For any questions regarding shipping, exchanges or returns, please contact ÉNOA Jewellery Studio.